MSG91 FAQs
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Text SMS

  • What is the difference between Transactional, Promotional and SendOTP route?
  • What does a flash SMS mean? How is it different from the regular SMS?
  • What are the reasons behind a failed message?
  • What is the meaning of different status in the delivery reports?
  • How can I send personalized/custom SMS?
  • How can I check my balance?
  • How to add or delete an SMS template?
  • How can I schedule an SMS? Where can I see it's delivery report?
  • Why am I unable to send an SMS with the content of my choice? I get demo content repeatedly.
  • How to send SMS on group?
  • How to send SMS using an Excel file from the Send SMS option?
  • How to move the balance from one route to other?
  • How to send SMS worldwide?
  • What is campaign, its uses and how to delete the old campaign name?
  • How to send encrypted SMS?
  • How to switch route for sending SMS from the dashboard?
  • How to send Unicode custom SMS by CSV?
  • How can you add/remove a signature along with the SMS?
  • What is unicode and which characters come under Unicode?
  • How to send SMS from my MSG91 dashboard?
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