How to create user account through MSG91?
To create user account through MSG91, there are two types of login - Employee and User
Employee refers to the people working in the company, HELLO directly supports only Employee login
To begin with HELLO, first step is to create an User account with MSG91 (control.msg91.com)
Once you login with MSG91, on your Dashboard you will find HELLO - Contact Center
In HELLO, click on 'login to beta', it's employee page is displayed
Here, you can add employees with different roles and start using HELLO
User has the main account with MSG91 and does not have access to contact center. If he wants to use the contact center, he must add himself under manager.