How to create user account through MSG91?

To create user account through MSG91, there are two types of login - Employee and User

Employee refers to the people working in the company, HELLO directly supports only Employee login

To begin with HELLO, first step is to create an User account with MSG91 (

Once you login with MSG91, on your Dashboard you will find HELLO - Contact Center

In HELLO, click on 'login to beta', it's employee page is displayed

Here, you can add employees with different roles and start using HELLO

User has the main account with MSG91 and does not have access to contact center. If he wants to use the contact center, he must add himself under manager.

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