How to add a domain for sending Transactional Emails?

What is Transactional Email?

Transactional emails generally called “triggered emails” are the emails which are sent as a result of an action triggered by the user. These could be automated notifications such as welcome emails, shipping notices, order confirmations, password reminders, purchase receipts, etc. which are often sent based on the user interaction with the web app. These are important emails as they provide users with peace of mind by acknowledging the proper processing of their transactions.

How to add a domain for sending Transactional Emails?

Sending Transactional Emails is simple and hassle-free with MSG91. All you need to do is follow the below steps to add the domain in your MSG91 account:

1. Login to your MSG91 account. 

2. Click on "Transactional Emails" on the left-hand sidebar, and now select the settings option given at the top bar. 


3. Now click +Add Domain, to add your domain to the account.

4. Enter your domain in the given Text field(use https:// or http:// with the domain), and click Apply for domain verification. 

5. After applying for the domain verification, you will get the Key-Value as below:

6. Now you will need to add a TXT record by logging in to your hosting panel:

How to add or update a TXT record?

  • Go to your DNS provider's website. To know your DNS provider, try looking it up at Whois service.
  • Log in to your domain account.
  • Find the page to update your domain's DNS records. This page could have a name such as DNS Records, DNS Zone File, Advanced DNS, or something similar.
  • Locate the TXT records for your domain.
  • Add a TXT record with the name and value provided by MSG91.

For more details click here:

5. Once you complete the Domain verification and the status is updated as Verified, you will be able to use the API to send the Transactional Emails. 

To get the API click here:

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