Where to find SendOTP reports?


  1. Login in to your MSG91 account.
  2. Go to the Logs option.
  3. Here you get to see all the logs, you can also search using 'Mobile number'. You can also check if a number has been verified or if a retry attempt has been made. 

    Different colors in status have different meanings:

  • Red: Failed
  • Blue: Delivered
  • Yellow: Pending
  • Grey: Retry
  • Green: Verified

   4. To view summary of the delivery, go to the Reports option. You can check the total OTP sent and delivered. 

Note: Messages which are pending for more than 15 minutes are logged, else the entry is made only when the message is finally updated as delivered or failed. 

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